UJET Pricing
Pick a bundle.
Choose what you need and how you pay.
Start with a CX & AI package, or buy products on their own, and extend the solution with upgrades
or add-ons.
CX buying has gotten too complicated
Too many systems
Separate vendors for contact center, AI, analytics, and workforce tools, each with its own contract and integration.
Too many pricing models
Seats from one vendor, minutes from another, tokens from a third. No one can add up the full cost.
Too much token risk
Token-based AI pricing moves with model behavior you can't see or control, so budgets break as AI usage grows.
Too little consolidation
CX leaders want fewer vendors, one platform, and one bill they can tie to outcomes.
UJET simplifies it:
One platform, one partner, and pricing you can forecast.
How UJET pricing is different
AI-first
Every package includes AI. Choose how much automation you want, not which SKUs to stitch together.
Outcomes and value
Pay for completed customer sessions, so price follows the outcomes you deliver, not your headcount.
Future-focused
Grow into analytics and orchestration on the same platform, without re-platforming or re-papering.
Flexibility
We meet you where you are. Start small with one product or package, then add channels, AI, and analytics as you grow.
CX & AI Packages
Start Here
Four packages with AI built in, from the full platform down to the omnichannel foundation.
Enterprise AI
Pro AI plus Conversational Analytics and enterprise support
FROM
$0.715/session
Pro AI
Pro CX plus a virtual agent and agent assist on all channels
FROM
$0.65/session
Voice AI
Pro CX plus a virtual agent and agent assist on voice
FROM
$0.65/session
or $0.13 /minute
Pro CX
Omnichannel CX Platform plus live transcription and summarization
FROM
$0.377/session
or $129 /user /mo
Standalone Products
Analytics and contact center licenses, without a bundle.
"From" prices are the lowest list rate for each option. Bundle rates shown are the Platinum tier.
Share your channel mix and monthly volume, and we'll recommend a bundle.
