UJET Transforms Your Contact Center with the Power of AI

“In a short period of time, we’ve been able to create a shopper experience that is both unique and personal. UJET shares our commitment to ensuring that support issues are being resolved with minimal touchpoints and in record time.”

Kevin H.

Vice President of Engineering

“Zettle’s ultimate decision to work with UJET was based on not only the product’s potential but also on our experience with UJET’s people. We started the relationship with a genuine ‘let’s see what we can do together’ feeling. We felt we had found a true partner.”

Johnnie Hydling

Head of Customer Engagement Operations

“We selected Google and UJET because of their willingness to truly partner with us to personalize and tailor our service and communications to the unique culture and characteristics of the communities we serve. As a mission-oriented business, we are grateful for technology partners we can trust to help us treat all customers with respect, dignity and personal attention – regardless of their account balances.”

Teri Williams

President and Chief Operating Officer

"UJET has really helped us in a number of ways … especially from a real-time workforce management perspective, because we've got some really well-built, integrated dashboards that allow us to see the different call and chat types that we're getting so we can allocate our workforce to where the work is. We're also able to get good historical reporting that tells us why are our customers calling. Our well-built IVR allows us to use that data to find ways to help the customer more effortlessly."

–Julie Weingardt, COO