G2 Names UJET Satisfaction Leader 10 Quarters in a Row

It’s official – G2 named UJET the satisfaction leader for the 10th quarter in a row!

UJET earned its leader status in the G2 Fall 2022 report by receiving more than 700 positive reviews from verified users compared to similar products in the Contact Center Software, Call Center Infrastructure, and Live Chat Software categories.

Other UJET distinctions in the Fall 2022 report include:

Best Contact Center Software

• UJET rated #1 in Contact Center Software with a G2 Satisfaction Score of 98 out of a possible 100
• UJET is a Leader in the G2 Fall 2022 Grid based on its cumulative G2 Score in the Small Business, Mid Market and Enterprise segments
• UJET ranked #1 of the Top 20 Easiest to Use Contact Center Software with a Usability Score of 9.5

Best Call Center Infrastructure

• UJET rated #1 in Call Center Infrastructure Software with a G2 Satisfaction Score of 97 out of a possible 100
• UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise 
• UJET ranked #1 of the Top 20 Easiest to Use Call Center Infrastructure Software with a Usability Score of 9.6

Best Live Chat Software

• UJET rated #3 in Live Chat Software with a G2 Satisfaction Score of 96 out of a possible 100
• UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise 
• UJET ranked #1 of the Top 20 Easiest to Use Live Chat Software with a Usability Score of 9.6

Here are just a few of the 5-star reviews UJET earned this past quarter:

“UJET is easy and user-friendly. I like the overview dashboard and the customizable filters. I also like the ability to listen to the call in real-time. It helps us monitor calls and do call calibration with the other agents, team leads, and clients.”

“The UJET support team rocks!”

“UJET is very easy and simple to use. Very clear call quality and strong network connection.”

“UJET is an amazing tool for customer service. It's very stable and the quality and efficiency of the calls is remarkable. I have used several tools like UJET in the past but UJET is way better than other options on the market.”

Thank you to our hundreds of amazing customers who took the time to rate their experience using UJET! Your honest feedback helps us continuously improve our platform and spread the word about UJET.

Read the full press release and download the G2 Fall 2022 Report to learn more.