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UJET a Leader in G2 Summer 2023 Reports for 13th Consecutive Quarter

by UJET Team | 

UJET ranks #1 in contact center relationship enterprise report and earns 50 G2 Badges including Easiest to Use, Best Usability, and Easiest to Do Business With

SAN FRANCISCO – July 6, 2023 – UJET, Inc., the world’s most advanced contact center platform, is a Leader in the G2 Summer 2023 Reports for Contact Center Software, Call Center Infrastructure Software, and Live Chat Software. UJET led all three categories in Usability and posted the highest Enterprise Relationship for Contact Center score. Additionally, UJET earned 50 badges in the G2 Summer 2023 Report for multiple categories and earned the Best Support badge for ranking at 96% for Quality of Support when the industry average is 89%. 

“G2's quarterly reports are very highly regarded because they’re based on feedback from actual software users who use the tools everyday, and can truly assess their usability and performance relative to other alternatives in the market,” said Anand Janefalkar, CEO of UJET.  “We’ve always taken a customer and user-first approach to delivering disruptive innovation for the contact center, so we take great pride in our continued leadership and recognition in these reports.”

UJET is a G2 Summer 2023 Leader in Best Contact Center Software:

UJET is a G2 Summer 2023 Leader in Best Call Center Infrastructure:

UJET is a G2 Summer 2023 Leader in Best Live Chat Software:

G2 Summer 2023 Badges:

  • UJET earned 50 badges in the G2 Summer 2023 Report for multiple categories including Small Business, Mid-Market, and Enterprise level solutions
  • UJET earned the Users Love Us badge and Best Support badge

UJET earned its Leader status by receiving more than 860 positive reviews, with an overall score of 4.7 out of 5, from verified users compared to similar products in the Contact Center Software, Call Center Infrastructure, and Live Chat Software categories. For inclusion in G2 reports, a product must have received 10 or more reviews. 

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, chief product officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”

For more information, read the G2 Summer Report for Contact Center Operations